MBA Customer Relationship Management Distance Education: MBA in Customer Relationship Management (CRM) is a 2-year distance education program that focuses on improving customer interaction and loyalty. Eligibility requires a bachelor’s degree with at least 50% marks from a recognized institution. Core subjects cover in this course like Consumer Behavior, Digital Marketing, Customer Retention, and Business Analytics. Admission closes on 30 May 2025.
The application process is online, and the application fees range from INR 500 to INR 2,000. Students can specialize in areas like CRM, Marketing, and Customer Engagement. Graduates can pursue careers in roles such as CRM Manager, Customer Support Lead, and Marketing Analyst. For details about the admission process, visit the IMTS Institute website.
MBA Customer Relationship Management Distance Education Key Points
- Course Full Name: Master of Business Administration in Customer Relationship Management Distance Education
- About: This MBA course focuses on managing a company’s interactions with customers. It teaches strategies to improve customer satisfaction and loyalty. The course combines marketing, sales, and service processes to help students build strong customer relationships. The course is offered in regular mode.
- Program Duration: This program lasts in 2 years, divided into 4 semesters.
- Course Curriculum: Subjects include CRM Strategies, Customer Analytics, Digital Marketing, Sales Management, Consumer Behavior, Service Marketing, and CRM Software Applications.
- Career Opportunities: After completing this course, students can work as a CRM Manager, Customer Service Manager, Marketing Manager, Sales Manager, or Business Development Manager.
- How to Apply: You can go to IMTS Institute and talk to our experienced counsellors. They will provide free counseling sessions for candidates. After attending counseling, students can start the admission process.
MBA Customer Relationship Management Admission Updates
- Subharti University: MBA course includes CRM Software Applications, Market Research, and Customer Data Analysis. Approx fee: INR 40,000 per year. Admission deadline: 30 May 2025.
- SKU University: MBA in Customer Relationship Management includes Customer Behavior Analysis, Service Marketing, and Sales Management. Approximate fee: INR 45,000 per year. Admission last date: 29 May 2025.
- William Carey University: MBA specialization features Relationship Management, Service Quality, and Customer Loyalty Programs. Annual fee: INR 42,000 per year. Admission closing date: 27 May 2025.
MBA Customer Relationship Management Distance Education Highlights
| Course Name | MBA CRM |
| Full Form | Master of Business Administration in Customer Relationship Management |
| Eligibility | Bachelor’s degree with a minimum of 50% aggregate marks |
| Duration | 2 years |
| Average Course Fees | INR 20,000 to INR 58,000 / Semester |
| University Name | IMTS Institute |
| Minimum Percentage Required | 50% in Graduation |
| Study Mode | Distance Education |
| Subjects | Customer Relationship Management, Marketing Management, Business Analytics, Consumer Behavior, Digital Marketing, Strategic Management |
| Program Level | Postgraduate |
| Age Limit | No specific age limit |
| Job Roles | Customer Relationship Manager, CRM Specialist, Marketing Manager, Business Development Manager, Client Servicing Executive |
| Average Salary Offered | INR 3,00,000 – INR 8,00,000 per annum |
What is MBA Customer Relationship Management With IMTS
MBA Customer Relationship Management at IMTS Institute is a 2-year distance learning program that teaches students how to manage customer interactions and build long-term business relationships. The course focuses on understanding customer needs, improving service quality, and using modern tools to track and analyze customer data. Students learn important skills like customer analytics, digital marketing, and service management through online classes and study materials.
Why Choose MBA Customer Relationship Management Distance Education?
- Flexible Learning Schedule: Study at your own pace while working. IMTS provides online classes and digital study materials that you can access anytime. Perfect for working professionals who want to advance their careers without leaving their jobs.
- Industry-Focused Curriculum: Learn practical skills needed in today’s business world. The course covers modern topics like digital marketing, data analytics, and customer service technologies. IMTS regularly updates content to match industry needs.
- Affordable Education: This program is offered at affordable prices by the IMTS Institute in comparison to any other institutions. Average fees are around INR 20,000 to INR 58,000 per semester with easy payment options.
- Career Growth Opportunities: Gain skills that companies value. IMTS helps students prepare for roles like CRM Manager, Customer Service Manager, and Marketing Manager, with potential earnings of INR 4-12 LPA after graduation.
About MBA Customer Relationship Management Distance Education With IMTS
IMTS Institute offers MBA Customer Relationship Management with a focus on practical learning and industry requirements. The course runs for 2 years, divided into 4 semesters, covering subjects like Customer Analytics, Digital Marketing, and Service Management.
Students receive comprehensive study materials and access to online lectures. The program includes practical assignments and case studies to build real-world skills. IMTS provides regular guidance through experienced counselors who help students understand complex topics easily.
Popular University MBA CRM Admission
- NIILM University: Eligibility: 50% in graduation, Subjects: Digital Marketing, Consumer Behavior, CRM Analytics. Duration: 2 years. Fee: INR 45,000 per semester.
- William Carey University: Eligibility: 45% in any stream, Subjects: Service Marketing, Customer Analytics, Business Ethics. Duration: 2 years. Fee: INR 40,000 per semester. Online entrance test required.
- Mangalayatan University: Eligibility: Graduate in any discipline with 50%, Subjects: Strategic CRM, Digital Tools, Marketing Management. Duration: 2 years. Fee: INR 35,000 per semester.
MBA CRM Admission Eligibility Criteria
- Start with free career counseling at IMTS to understand course benefits and career paths.
- Submit graduation marksheets showing minimum 50% aggregate marks.
- Work experience is preferred but not mandatory for admission.
- Valid email and phone number for communication and online learning access.
- Complete online registration through IMTS portal for document verification.
MBA CRM Fee Structure
- Total Program Fee: INR 80,000 – 1,20,000 (can be paid in installments)
- Application Fee: INR 1,000 (one-time)
- Study Material Cost: INR 15,000 (includes digital resources)
- Exam Fee: INR 1,000 per semester
- Additional Costs: INR 5,000 (for projects and assignments)
IMTS MBA CRM Counseling Process
The counseling process for MBA Customer Relationship Management at IMTS helps students make informed decisions about their career path. Expert counselors provide detailed information about the course structure and job opportunities.
Students receive personalized guidance through online sessions. The process includes career assessment, course overview, and job market analysis.
Career counselors help identify specialization choices based on student interests and market demand. Regular follow-up sessions ensure students stay on track with their studies.
How to Apply for IMTS Institute MBA CRM
- Visit the official website: www.imtsinstitute.com
- Click on “Apply Now” button on homepage
- Fill basic details in the registration form
- Pay application fee of INR 5,750
- Upload required documents
- Schedule free counseling session
- Complete admission process after document verification
- Pay first semester fee to confirm admission
Documents Required
- 10th and 12th marksheets (scanned copies)
- Graduation degree and marksheets
- Valid ID proof (Aadhar Card/Pan Card)
- Passport size photographs (recent)
- Work experience certificate (if applicable)
- Category certificate (for reserved category)
MBA CRM Structure and Curriculum
| Semester | Subjects |
| Semester 1 |
Management Principles, Marketing Management, Business Communication, Customer Behavior Analysis
|
| Semester 2 |
Digital Marketing Fundamentals, Service Marketing, CRM Technologies, Business Analytics
|
| Semester 3 |
Strategic CRM, Data Analysis, Customer Experience Management, Sales Management
|
| Semester 4 |
Global CRM Practices, Project Work, Digital Analytics, Customer Retention Strategies
|
Frequently Asked Questions
Ques: Is work experience required for MBA Customer Relationship Management admission?
Ans: No, fresh graduates can apply. However, work experience gives additional advantages in learning and placements.
Ques: How are classes conducted?
Ans: Classes are conducted online through the IMTS learning portal. Students can access recorded lectures anytime.
Ques: Can I pay fees in installments?
Ans: Yes, IMTS offers flexible payment options with a semester-wise fee payment facility.
Ques: What is customer relationship management MBA?
Ans: The goal of customer relationship management is to get a competitive position by becoming the most effective at communicating, presenting, and improving current relationships with customers as well as attracting and protecting new clients.
Ques: Can I do an MBA Customer Relationship Management course from a distance?
Ans: Yes! Many universities offer MBA customer Relationship Management courses through distance education.
Que.) What is the starting salary for the MBA Customer Relationship Management program?
Ans.) Entry level salary for the MBA CRM program is INR 4 LPA to INR 12 LPA .
