Faisal Farooqi posted an IMTS fake review on his website, MouthShut.com, in an attempt to defame the institute. Mouthshut.com failed to provide proof or details of the students when IMTS requested it, signaling that the review was fake.
IMTS संस्थान को बदनाम करने के प्रयास में, फैसल फारूकी ने अपनी वेबसाइट MouthShut.com पर IMTS की एक नकली ऑडिट रिपोर्ट पोस्ट की। जब संस्थान ने उनसे छात्रों के प्रमाण और विवरण देने के लिए कहा, तो Mouthshut.com कोई भी सबूत देने में विफल रहा, जिससे IMTS को संकेत मिला कि ऑडिट रिपोर्ट वास्तव में गलत है।
IMTS संस्थान Google पर 5 में से 4.8 स्टार रेटिंग वाला एक प्रतिष्ठित शैक्षणिक संस्थान है और छात्रों से 99% सकारात्मक रिव्यु प्राप्त करता है। इस कारण संस्थान को Mouthshut.com पर पोस्ट की गई Negative Reviews पर विश्वास करने में कठिनाई हुई। फिर भी, कठिनाइयों का सामना कर रहे छात्रों की पहचान और उनकी समस्या को हल करके एवं उनकी मदद करने के लिए IMTS इंस्टिट्यूट की सपोर्ट टीम वेबसाइट पर पहुंच गयी।
Mouthshut.com ने संस्थान की किसी भी ईमेल का कोई जवाब नहीं दिया और छात्रों का विवरण देने से इनकार कर दिया। इसके अलावा, MouthShut.com की एक महिला कर्मचारी ने संस्थान से पैसे निकालने की कोशिश की, और अगर सस्थान को छात्रों की जानकारी चाहिए, तो क्रमशः 400,000 (चार लाख रुपये ) और 550,000 प्रति वर्ष की लागत वाले दो पैकेज खरीदने के लिए कहा।
आईएमटीएस संस्थान ने इन छात्रों के नाम और पते का पता लगाने के लिए कई प्रयास किए ताकि वे उन तक पहुंच सकें और उनकी मदद कर सकें, लेकिन श्री फारूकी ने विवरण का खुलासा करने या आईएमटीएस द्वारा भेजे गए ईमेल को स्वीकार करने से भी इनकार कर दिया। इस प्रकार, संस्थान के पास उनकी वेबसाइट से Negative False Reviews को हटाने के लिए MouthShut.com के सीईओ को कानूनी नोटिस भेजने के अलावा कोई विकल्प नहीं था।
IMTS Institute is a reputable education institute in the country. 99% of past students have given it positive reviews and it is rated 4.8 out of 5 stars by Google. As a result, our company’s management had difficulty believing the negative reviews posted on Mouthshut.com. In order to identify students experiencing problems, IMTS reached out to the review website in order to assist them in resolving their problems.
Despite their emails, Mouthshut.com refused to respond and refused to disclose student information. A female executive from MouthShut.com tried to extort money from the institute by asking them to purchase two packages costing 400,000 and 550,000 each per year.
Legal Notice to Mouthshut by IMTS Institute
The benefit of purchasing the package is that the website removes fake comments from its posts and also adds fake positive reviews. IMTS Institute does not need to resort to such promotional tactics since it already has positive reviews from real students.
The institute wanted to look into this matter further and set up a virtual meeting with one of MouthShut.com (India) Pvt Ltd’s official representatives named, Mr. Mihir Vidwans. During the meeting, Mr.Mihir offered IMTS several packages that the institute could buy to control the negative reviews on their website and remove/ hide them if the need arose.
He further confirmed that the reviews posted on MouthShut.com were from unverified users, which means the website had no proof of whether they were real students or not. Thus, it became evident that MouthShut.com deliberately allowed fake negative reviews against IMTS without any evidence of the truth.
In light of the previous events, a legal notice was served to Faisal Farooqi from MouthShut.com. The notice was sent in response to the fake negative review posted on the website that claimed that the institute wasn’t extending proper support to students.
The review also claimed that many IMTS students were unable to reach their goals and the promises made by the institute were no good. It stressed that several students were seeking help from IMTS, but the institute wasn’t addressing or responding to their problems.
As IMTS institute tried several times to find out the names and addresses of these students, so they could reach out and help them, but Mr. Farooqui refused to disclose the details or even acknowledge the email sent by IMTS. To have the fake negative review removed from MouthShut.com’s website, the institute sent a legal notice to the CEO.
The law prohibits paying for internet reviews since it is considered malpractice and deceptive to the end user. IMTS has established history by educating students in India and overseas, and it has been recognized for its students’ dedication and efforts. Negative phony reviews can harm the institute’s reputation and so cannot be accepted.
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